Privacy Policy

Effective Date: 2/21/2/026

1. Introduction

Swap Your Look (“we,” “our,” or “us”) values the privacy of all visitors and users (“you” or “your”) of our online resale shop website. This Privacy Policy explains how personal information is collected, used, and protected when accessing or using our website and related services.

By using our website, you agree to the terms of this Privacy Policy.

2. Information Collected

We collect the following types of information:

a. Personal Information

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely through third-party payment processors)

b. Non-Personal Information

• Browser type and version
• Device information
• IP address
• Pages visited and time spent on the site
• Cookies and similar tracking technologies

3. How Information Is Used

Collected information is used to:

• Process and fulfill orders
• Communicate order updates and customer support responses
• Improve website functionality and user experience
• Send promotional offers, newsletters, or updates (only with consent)
• Prevent fraudulent transactions and ensure website security

4. Cookies and Tracking Technologies

Cookies are used to enhance browsing experience, remember preferences, and analyze site traffic. Users can disable cookies through browser settings, but some features may not function properly.

5. Information Sharing

We do not sell or rent personal information. Information may be shared only with:

• Service providers assisting with payment processing, shipping, or marketing
• Legal authorities when required by law or to protect our rights
• Business partners in the event of a merger, acquisition, or sale of assets

All third parties are required to maintain confidentiality and use information only for authorized purposes.

6. Data Security

Appropriate technical and organizational measures are implemented to protect personal data from unauthorized access, alteration, disclosure, or destruction. However, no online system is completely secure, and absolute security cannot be guaranteed.

7. Data Retention

Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete personal information
• Withdraw consent for marketing communications
• Request data portability
• Lodge a complaint with a data protection authority

Requests can be submitted via the contact information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

11. Changes to This Policy

This Privacy Policy may be updated periodically. The “Effective Date” will reflect the latest revision. Continued use of the website after changes indicates acceptance of the updated policy.

12. Contact Information

For questions or concerns regarding this Privacy Policy or data practices, contact:

Swap Your Look
Email: swapyourlookresale@gmail.com
Phone: 262-302-0599